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Hear What People Are Saying

“I first met Frank as a university student and we have worked together extensively throughout my career in franchising. Early in his career Frank established himself as one of Canada’s first true legal experts in the franchising world.  Since then he has continued to be a true leader in the franchising community and he’s been deeply involved in the Canadian Franchise Association and other Canadian circles, in particular, as well as across North America. Having known Frank for more than 30 years, he is always an invaluable source of guidance and knowledge, especially as the only outside member of the board of directors of Choice Hotels Canada Inc. since its formation over 25 years ago”

– BRIAN LEON,
PRESIDENT OF CHOICE HOTELS CANADA INC.

“Frank Zaid has been a member of the Canadian Franchise Association (CFA) since a few years after its formation until the present time. He was initially a representative of the law firm in which he started and chaired a leading franchise law practice. After retirement from the practice of law he transitioned to the principal of his own support services firm, Frank Zaid FRANlegal Support Services. Over the years, he has made significant contributions to the CFA as Special Counsel, General Counsel, Chair of the Legal Legislative Committee, member of the Board of Directors, executive committees, and served on task forces and strategic planning groups. He has been a prominent speaker at numerous CFA Conventions, Law Days, webinars and other educational programs. In addition, he regularly writes informative articles for CFA publications. His diverse knowledge of legal and business issues in Canadian and international franchising is unparalleled and he is always willing to share his experience with CFA members. The fact that he was the first CFA member to receive the prestigious CFA Lifetime Achievement Award in 2009 is symbolic of his reputation and vast experience in Canadian franchising. It has been my pleasure to know Frank and to work with him.”

– SHERRY MCNEIL,
PRESIDENT AND CHIEF EXECUTIVE OFFICER, CANADIAN FRANCHISE ASSOCIATION

“The Managing Editors wish to thank Frank Zaid, the Original Managing Editor, for establishing the Canadian Franchise Guide as the leading authority on Canadian franchise law, for instilling in each of us his passion for franchising, and also for entrusting us with the responsibility of carrying forward this invaluable resource.”

– ANDRAYA FRITH,
DOMINIC MOCHRIE
AND GILLIAN SCOTT,
PARTNERS AT OSLER, HOSKIN & HARCOURT LLP AND CO-MANAGING EDITORS OF THE SECOND EDITION OF THE CANADIAN FRANCHISE GUIDE

“I have had the pleasure of working with Frank Zaid for almost 30 years in a variety of corporate capacities including with Choice Hotels International, Choice Hotels Canada and M&M Meat Shops. Frank is a rare individual who possesses strong character and knowledge. His knowledge of the franchise industry is unparalleled. Frank understands franchising completely from every aspect which truly sets him apart from most others offering services to franchisors. One example of Frank’s abilities was the effort and stewardship Frank displayed as a valued member serving on the M&M Meat Shops board of directors during the sale of the company. His advice proved to be essential during this challenging time leading up to the successful sale and transition of the company to its new owners.”

– GARY DECATUR, 
FORMER PRESIDENT AND CEO OF CHOICE HOTELS CANADA INC. AND FORMER PRESIDENT AND COO OF M&M MEAT SHOPS LTD.

“Franchising guru” Frank Zaid at ADR Chambers is hailed as the “dean of franchise law” “with tremendous wealth of experience and knowledge as a first-class mediator and arbitrator.”

– WWL
Who’s Who Legal: Canada 2020 (Franchise)

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